{"id":711,"date":"2021-11-17T05:54:42","date_gmt":"2021-11-17T13:54:42","guid":{"rendered":"https:\/\/okvac.ca\/?page_id=711"},"modified":"2021-11-20T22:26:30","modified_gmt":"2021-11-21T06:26:30","slug":"shipping-return-policy","status":"publish","type":"page","link":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/","title":{"rendered":"Shipping &#038; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"711\" class=\"elementor elementor-711\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a9185d elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-id=\"8a9185d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b46bca9\" data-id=\"b46bca9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b57444 elementor-widget elementor-widget-heading\" data-id=\"1b57444\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">About Us\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01a5c0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01a5c0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f771c0\" data-id=\"4f771c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-af7ef9c elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"af7ef9c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-63520d0\" data-id=\"63520d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e28fb4 elementor-widget elementor-widget-heading\" data-id=\"6e28fb4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">about us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f44427f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f44427f\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/okvac.ca\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SHIPPING & RETURN POLICY<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ed449 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d2ed449\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider--element-align-start .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-start .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-start .elementor-divider__element{margin-inline-start:0}.elementor-widget-divider--element-align-end .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-end .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-end .elementor-divider__element{margin-inline-end:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1ca2da7\" data-id=\"1ca2da7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c86f0e9 elementor-widget elementor-widget-text-editor\" data-id=\"c86f0e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Once an order has been processed we are not able to change the order or change the shipping options, address. If you would like to make an adjustment to your order, please contact us prior to receiving your order shipment confirmation email.<\/p>\n<p>OK Vacuums &amp; Alarms will ship your order by Common Carrier and all orders are shipped from our warehouse in Kelowna, BC.<\/p>\n<p>Please allow 2-5 additional business days for order processing. Upon checkout, you may be given the estimated delivery times based on the shipping option you have chosen or available in your area. These are estimates and in no way represent a guarantee of the date of delivery. Please refer to your tracking number for up-to-date tracking details on your geographic location in Canada, and the shipping level that you select at the time of checkout, such as Standard or Express.<\/p>\n<p>You will be notified by email when your order has shipped and access to a tracking number will be provided to you at that time.<\/p>\n<p>Please be advised that Common Carrier may require someone to sign for your shipment. (If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not leave them at the door.)<\/p>\n<p>If your order does not ship or encounters any delays we will contact you by email or phone.<\/p>\n<p>OK Vacuums &amp; Alarms will only ship to Canadian and American addresses.<\/p>\n<p>If you are not 100% satisfied with your purchase or have encountered a manufacture defect, you can return your order to our warehouse for a full refund (Returns must be unused, in the state you received them, and in the original packaging). Please contact us prior to returning the item as we may be able to troubleshoot the item with you or may need to organize an exchange or obtain replacement parts for your product. If for whatever reason you\u2019re not happy with your purchase, contact us directly via email or phone.<\/p>\n<p><strong>Return Instructions:<\/strong><\/p>\n<p>We ask that you contact us before sending the items back to us in the original packaging, and make sure that the merchandise is in the same condition.<\/p>\n<p>You can return your purchase for up to 10 days from the delivery date. Products must be in the condition you received them and in the original box and\/or packaging.<\/p>\n<p>Returned products must be in original packaging, with all parts, accessories and\/or attachments included. Additionally, the product must be in sellable condition, without signs of use, foul smells, odours, missing or damaged parts, unless product was defective upon delivery.<\/p>\n<p>If you wish to return your purchase or to report a discrepancy please contact our customer service department by phone or email. \u00a0All returns must have prior return authorization and be received within 10 days of receipt.<\/p>\n<p dir=\"ltr\">We allow you 10 days to return a product that you are not satisfied with, whether it is defective or not. \u00a0Your right of retraction starts from the moment your order is delivered. \u00a0You can return the product within this time period, at your own expense, accompanied by your invoice as well as a return authorization number.<\/p>\n<p dir=\"ltr\">\u00a0Returns without a return authorization number will not be accepted. \u00a0To obtain authorization please call 250-861-1566. \u00a0Please allow 4-8 weeks for processing. \u00a0If you have not received credit for returned goods after the 8-week period please contact our customer service team at okvacuums@gmail.com.<\/p>\n<p>Please note freight charges are not eligible for reimbursement.<\/p>\n<p><strong>Have additional questions\/comments?<\/strong><\/p>\n<p>Email us at\u00a0<a href=\"mailto:okvacuums@gmail.com\">okvacuums@gmail.com<\/a>\u00a0or call us locally at 250-861-1566<\/p>\n<p>Contact Information:<br \/>OK Vacuums &amp; Alarms<br \/>425 Banks Rd, Kelowna, BC, V1X 6A2<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d14953 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d14953\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-dadc6b5\" data-id=\"dadc6b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19dcab5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"19dcab5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vaccum<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Janitorial Supplies<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Security<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-eb021a5\" data-id=\"eb021a5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1e9284 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d1e9284\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Water & Air Purifiers<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Parts, Bags & Accessories<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> Refurbished<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0726c47\" data-id=\"0726c47\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dab5021 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"dab5021\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-greater-than\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Register new Account<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-greater-than\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Login<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-greater-than\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Wishlist<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-greater-than\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-greater-than\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-997932f\" data-id=\"997932f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f178749 elementor-widget elementor-widget-image\" data-id=\"f178749\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"221\" height=\"74\" src=\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png\" class=\"attachment-large size-large wp-image-503\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-839e962 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"839e962\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1970406\" data-id=\"1970406\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e88696e elementor-widget elementor-widget-heading\" data-id=\"e88696e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kelowna: 250-861-1566<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-822790e elementor-widget elementor-widget-heading\" data-id=\"822790e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Directions <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ceebea8 elementor-section-full_width elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"ceebea8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b2baf3\" data-id=\"5b2baf3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9cb8b21 elementor-widget elementor-widget-google_maps\" data-id=\"9cb8b21\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-google_maps .elementor-widget-container{overflow:hidden}.elementor-widget-google_maps .elementor-custom-embed{line-height:0}.elementor-widget-google_maps iframe{height:300px}<\/style>\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=London%20Eye%2C%20London%2C%20United%20Kingdom&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"London Eye, London, United Kingdom\"\n\t\t\t\t\taria-label=\"London Eye, London, United Kingdom\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us about us SHIPPING &#038; RETURN POLICY Once an order has been processed we are not able to change the order or change the shipping options, address. If you would like to make an adjustment to your order, please contact us prior to receiving your order shipment confirmation email. OK Vacuums &amp; Alarms will [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":501,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping &amp; Return Policy - OK Vacuums &amp; Alarms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Return Policy - OK Vacuums &amp; Alarms\" \/>\n<meta property=\"og:description\" content=\"About Us about us SHIPPING &#038; RETURN POLICY Once an order has been processed we are not able to change the order or change the shipping options, address. If you would like to make an adjustment to your order, please contact us prior to receiving your order shipment confirmation email. OK Vacuums &amp; Alarms will [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"OK Vacuums &amp; Alarms\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/okvacuums.alarms\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-21T06:26:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Okvacuums\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\",\"url\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\",\"name\":\"Shipping & Return Policy - OK Vacuums &amp; Alarms\",\"isPartOf\":{\"@id\":\"https:\/\/okvac.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png\",\"datePublished\":\"2021-11-17T13:54:42+00:00\",\"dateModified\":\"2021-11-21T06:26:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage\",\"url\":\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png\",\"contentUrl\":\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png\",\"width\":221,\"height\":74},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/okvac.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us\",\"item\":\"https:\/\/okvac.ca\/about-us\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Shipping &#038; Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/okvac.ca\/#website\",\"url\":\"https:\/\/okvac.ca\/\",\"name\":\"OK Vacuums &amp; Alarms\",\"description\":\"For All Your Cleaning &amp; Security Needs\",\"publisher\":{\"@id\":\"https:\/\/okvac.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/okvac.ca\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/okvac.ca\/#organization\",\"name\":\"OK Vacuums & Alarms\",\"url\":\"https:\/\/okvac.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/okvac.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/Okvacuums-logo.png\",\"contentUrl\":\"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/Okvacuums-logo.png\",\"width\":221,\"height\":74,\"caption\":\"OK Vacuums & Alarms\"},\"image\":{\"@id\":\"https:\/\/okvac.ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/okvacuums.alarms\",\"https:\/\/twitter.com\/Okvacuums\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping & Return Policy - OK Vacuums &amp; Alarms","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/","og_locale":"en_US","og_type":"article","og_title":"Shipping & Return Policy - OK Vacuums &amp; Alarms","og_description":"About Us about us SHIPPING &#038; RETURN POLICY Once an order has been processed we are not able to change the order or change the shipping options, address. If you would like to make an adjustment to your order, please contact us prior to receiving your order shipment confirmation email. OK Vacuums &amp; Alarms will [&hellip;]","og_url":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/","og_site_name":"OK Vacuums &amp; Alarms","article_publisher":"https:\/\/www.facebook.com\/okvacuums.alarms","article_modified_time":"2021-11-21T06:26:30+00:00","og_image":[{"url":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png"}],"twitter_card":"summary_large_image","twitter_site":"@Okvacuums","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/","url":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/","name":"Shipping & Return Policy - OK Vacuums &amp; Alarms","isPartOf":{"@id":"https:\/\/okvac.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage"},"image":{"@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png","datePublished":"2021-11-17T13:54:42+00:00","dateModified":"2021-11-21T06:26:30+00:00","breadcrumb":{"@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/okvac.ca\/about-us\/shipping-return-policy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#primaryimage","url":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png","contentUrl":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/logo-footer.png","width":221,"height":74},{"@type":"BreadcrumbList","@id":"https:\/\/okvac.ca\/about-us\/shipping-return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/okvac.ca\/"},{"@type":"ListItem","position":2,"name":"About Us","item":"https:\/\/okvac.ca\/about-us\/"},{"@type":"ListItem","position":3,"name":"Shipping &#038; Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/okvac.ca\/#website","url":"https:\/\/okvac.ca\/","name":"OK Vacuums &amp; Alarms","description":"For All Your Cleaning &amp; Security Needs","publisher":{"@id":"https:\/\/okvac.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/okvac.ca\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/okvac.ca\/#organization","name":"OK Vacuums & Alarms","url":"https:\/\/okvac.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/okvac.ca\/#\/schema\/logo\/image\/","url":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/Okvacuums-logo.png","contentUrl":"https:\/\/okvac.ca\/wp-content\/uploads\/2021\/11\/Okvacuums-logo.png","width":221,"height":74,"caption":"OK Vacuums & Alarms"},"image":{"@id":"https:\/\/okvac.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/okvacuums.alarms","https:\/\/twitter.com\/Okvacuums"]}]}},"_links":{"self":[{"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/pages\/711"}],"collection":[{"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/comments?post=711"}],"version-history":[{"count":20,"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/pages\/711\/revisions"}],"predecessor-version":[{"id":902,"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/pages\/711\/revisions\/902"}],"up":[{"embeddable":true,"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/pages\/501"}],"wp:attachment":[{"href":"https:\/\/okvac.ca\/wp-json\/wp\/v2\/media?parent=711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}